Support & FAQ
Most questions are answered below. Still stuck? Email support@dmvpermitly.com — we reply within 2 business days.
How do I cancel my subscription?
Subscriptions are billed by the platform store, so cancellation happens there too. On iOS: open Settings → tap your name → Subscriptions → DMV Practice Test (the plan is DMV Test Pro Weekly) → Cancel Subscription. On Android: open Google Play → tap your profile → Payments & subscriptions → Subscriptions → pick the subscription for DMV Practice Test → Cancel subscription. Cancellation takes effect at the end of the current billing period.
Does my progress sync across devices?
No. DMV Practice Test is local-first by design — your study history, quiz results, and preferences are stored only on the device you're using.
How do I switch state or language?
Open Settings inside the app. You can change your study state and language at any time. Your progress for previous states stays saved on the device.
How do I delete all my data?
Uninstall the app. Because DMV Practice Test stores nothing on a server, removing the app from your device removes every piece of data we hold about your usage. There's no separate account to close.
Do I need an internet connection to use DMV Practice Test?
Only briefly. The first time you choose a state, the app downloads that state's content. After that, you can study fully offline. Subscription verification happens in the background when you're online — it doesn't block study features once unlocked.
Is DMV Practice Test affiliated with any state DMV?
No. DMV Practice Test is an independent study tool built by GEN AICRAFTS LLC. It is not endorsed by, affiliated with, or operated by any state Department of Motor Vehicles. Always confirm requirements with your official state DMV.
Which states are supported?
DMV Practice Test supports all 50 states + Washington DC. Choose your state during setup; you can switch states later in Settings.
I'm having a technical issue — where do I report it?
Email support@dmvpermitly.com with your device model, OS version, and a brief description of what happened. Screenshots help. We respond within 2 business days.
Still haven't found what you need?
Email support@dmvpermitly.com